Download Apple Pro Training Series: OS X Support Essentials 10.10: by Kevin M. White, Gordon Davisson PDF

By Kevin M. White, Gordon Davisson

This is often the professional curriculum of the Apple Yosemite a hundred and one: OS X aid necessities 10.10 direction and guidance for Apple qualified help expert (ACSP) 10.10 certification–as good as a top-notch primer for somebody who must help, troubleshoot, or optimize OS X Yosemite. This consultant offers entire assurance of Yosemite and is a part of the Apple seasoned education series–the in basic terms Apple-certified books the industry. Designed for aid technicians, aid table experts, and ardent Mac clients, this advisor takes you deep contained in the Yosemite working procedure. Readers will locate in-depth, step by step guide on every thing from fitting and configuring Yosemite to handling networks and procedure management. no matter if you run a working laptop or computer lab or an IT division, you’ll learn how to manage clients, configure method personal tastes, deal with protection and permissions, use diagnostic and service instruments, troubleshoot peripheral units, and more–all in your solution to getting ready for the industry-standard ACSP certification.

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Extra resources for Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite

Example text

Device drivers are specialized programs designed to allow particular input or output devices to communicate with the rest of the computer system. Application Software Application software might be described as end user software. These programs can be categorized as either basic or specialized applications. Basic applications are widely used in nearly all career areas. They are the kinds of programs you have to know to be considered computer competent. indd 9 9 10/7/10 5:10 PM Confirming Pages Figure 1-6 Mac OS X operating system find information on the Internet.

Do you need access to a document from both home and school? Would you like to try a free alternative to traditional office software suites? If so, a cloud office suite might be for you. Online office suites such as Google Docs allow you to create and edit documents directly though a Web page with no additional software to install on your computer. See Making IT Work for You: Google Docs on pages 86 and 87. 3 DIGITAL VIDEO EDITING Want to make your own movie? Would you like to edit some home movies and distribute them to family and friends on DVDs?

4 Distinguish between basic and specialized application software. 5 Identify the four types of computers and the six types of microcomputers. 6 Describe the different types of computer hardware including the system unit, input, output, storage, and communication devices. 7 Define data and describe document, worksheet, database, and presentation files. 8 Explain computer connectivity, the wireless revolution, the Internet, smartphone, and cloud computing. Just a few years ago, the computer was a device you might have used seated at a desk for work or school.

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